Where do I pick up my boho camper van rental?

Boho Camper Vans’ Rental Fleet is located in Tempe, AZ just 4 miles from Phoenix Sky Harbor Airport. Our address is 1719 W University Dr Suite 187 Tempe, AZ 85281

If you're renting a van via Boho's Owners' Fleet - your pickup address will be provided during booking.

What are your pick up/drop off times for camper van rentals?

We are similar to a hotel! Pickup is anytime between 1pm - 4pm and dropoff is between 9am - 11am.

If you're renting a van via Boho's Owners' Fleet - your pickup/drop off times will vary. These times will be listed during the checkout process.

What happens if I drop off the vehicle later than 11AM?

Vehicles that come back late (after 11 AM) will be charged a fee of $250. We are strict on our drop-off times to ensure we can get the rental ready for the next trip. Please plan ahead and account for traffic and unforeseen events to ensure there are no additional fees.

Do you charge by the day or by the night?

We charge by the night!

How far in advance should I book my rental?

All trips must be booked at least 2-days before the trip begins. Because of our busy schedule, we suggest booking at least 4-6 weeks in advance of your trip.

How much does it cost to rent?

This varies by time of year, length, and destination. You can get an instant quote by picking your vehicle and plugging in your dates. It’s that easy!

Can I do one-way trip?

We don’t offer one-way trips at this time.

Can I park my personal vehicle at your lot during my trip?

Yes, for rental trips from Tempe, AZ we have plenty of space outside our facility for you to park your personal vehicle. It’s important to note the lot is shared with other businesses, and therefore we are not liable for your vehicle while it’s parked at our facility.

No parking is allowed onsite for Boho Owner's Fleet rental trips.

Do you have a minimum nights requirement?

Due to the popularity of our vehicles - we require a 3-night minimum most of the year. 

Do I need a drivers license to rent a vehicle?

Yes we require a valid drivers license to rent a vehicle.

How many days can I rent a vehicle for?

You can rent a vehicle for as many nights as you wish!

Do you offer long-trip discounts?

YES! These discounts start at 10% off when you book for 7+ nights and 25% off for 30 nights. Contact us to discuss discounts for trips longer than 30 nights, or if you don't see them already applied during checkout.

Should I book campsites in advance?

The short answer is yes. Though it depends on what type of traveler you are! Many of our renters don’t have anything booked in advance and do just fine. 

If you prefer to have a campsite with facilities (bathrooms/showers) we suggest planning a head and booking a campsite in advance. We also suggest booking in advance for holiday weekends or popular destinations like the Grand Canyon.

If you’re looking for suggestions on where to camp in Arizona, check out our blog post The 10 Best Places to Camp in Arizona 2024.

How many miles are included? What are your mileage fees?

We include 200 miles a day which is cumulative over your entire trip (ex. 3 nights/4 days receives 800 miles included). We charge .25 for each additional mile and calculate overages once the trip is complete.

If you're renting a van via Boho's Owner's Fleet - mileage fees may vary (check the listing to ensure you're aware of any mileage fee differences)

What happens if I get in an accident?

Get to a safe place and call the police. Exchange insurance Information with the 3rd party and take lots of pictures. Once everything has calmed down, please give us a call and explain what happened. We will do our best to help however we can to get you safely back on your trip.

Can I go to Canada?

Yes! Our insurance policy allows for driving in Canada.

Do the vehicles allow me to play music from my phone?

All our vehicles have bluetooth stereos and a system for pairing to your phone!

Can I sleep anywhere? Or do I need to stay in a campground?

Anywhere is a very broad term but our vehicles are discrete enough to park most anywhere, so long as you’re respectful of your surroundings. Always check for signs that say “No Overnight Parking” or “No Camping” if you’re planning on boondocking. We recommend camping at either designated campgrounds or dispersed camping on federally designated land.

Will we be warm enough in the winter?

Our camper vans are well insulated and have kept renters comfortable in cold conditions. Our jeep tents aren't as warm as our camper vans as they're similar to tent camping. We recommend bringing warm clothes to sleep in (just in case) and to review the average temperatures of the destination ahead, so you’re best prepared.

Many of our newer rental vehicles do have off-grid heat/air conditioning systems as well.

Will I be cool enough in the summer?

Yes! All our camper vans have dashboard AC and include roof fans installed over the bed. Our jeeps have dashboard AC only. We don't recommend camping in greater Phoenix in the middle of July but summers are a great time to get out of the desert and explore northern Arizona, Utah, and California instead.

Many of our newer rental vehicles do have off-grid heat/air conditioning systems as well.

Here are some tips on How to Stay Cool Camping in the Summer.

How old do I have to be to rent a vehicle?

We have a minimum age requirement of 25 years. This rule is set by our insurance and it unfortunately can’t be bent.

Is there a charge for additional drivers?

No, we do not charge extra to add an additional driver to your reservation.

Can your vehicles accommodate car seats?

Yes some can, but not all our vans! 

Please review the vehicles individually or email [email protected] for confirmation before booking.

How many people can sleep in a rental?

Most vans and jeeps are meant to sleep two adults inside. Some vans have an additional bed for a 3rd or 4th sleeper. 

If needed, please email [email protected] to clarify before booking.

How do I get from the airport to your pick up location?

Uber/Lyft/Taxi is your best bet. Since we are very close to the airport, it’s not an expensive option!

Will you deliver the rental to me?

Unfortunately we don’t offer delivery of rentals at this time.

Can I drop the vehicle off somewhere outside of Arizona?

Unfortunately we don't offer one-way rentals at this time.

What do I need to bring?

We suggest bringing clothes appropriate for the time of year, and a nice pair of tennis shoes/hiking boots if you plan on hiking. A few other items we suggest are a phone charger, phone adapters (iphone dongle, etc) to attach to an aux cord for music, a portable bluetooth speaker for use while not driving and a headlamp or flashlight.

We’ve also put together a shopping list for a camper van rental trip.

How does payment work? Do I have to pay a security deposit?

All reservations can be instantly booked online! 50% of the reservation total is due to secure your dates, with the remaining 50% due 14 days before the trip. We do require a $2,500 security deposit 2-days before your trip which is 100% refundable.

Do you accept cash as a deposit?

No, we do not accept cash deposits for rental trips.

What is your cancellation policy?

Due to our vehicles being in high demand - our cancellation policy is strict. Once any money is paid, it is non-refundable. We do offer Trip Insurance during checkout, which will protect your entire trip from certain cancellations.

How does insurance work?

We require all renters to purchase insurance upon booking a trip with us. We have a few different levels of coverage available to choose during checkout - but we only require the state minimum of both collision and liability.

Can I use my own insurance?

Unfortunately not. In our experience 99% of personal policies won’t insure a rented camper. Therefore, we require all renters to purchase a daily policy.

What accessories come with a rental?

We provide most everything you need to get out and explore!

Here’s the full list:

Sleeping: sheets, duvet comforter, pillows (2)

Cooking/Dining: 75L electric fridge in some mode,, 2-burner propane grill, camping sized propane tank (1), pot, pan, plates, coffee mugs (2), utensils (for 2), spatula, tongs, bowls, wine key, can opener, fold out table.

Misc: camping chairs (2), beach towels (2), hand towels (2), paper towel roll (1), toilet paper roll (1), dish soap, selfie stick, headlamp, tire pressure gage, scrub brush/sponge

Do you allow pets?

All our camper vans are pet friendly but it does require an extra cleaning fee!

What happens if I break down?

It’s crucial to our business that rentals aren’t at risk of a breakdown, but there is an inherent risk with any vehicle. All vehicles from Boho's Rental Fleet provide FREE Roadside Assistance.

For Owner's Fleet vehicles, we offer roadside assistance at $9/day which can be added during checkout.

What about off-roading?

Extreme off-roading is not allowed in any of our vehicles (including jeeps). Compacted dirt roads, campground roads and fire roads are allowed, we just ask renters to take it slow traveling on these types of surfaces.

Can I go to Mexico?

No. We do not have insurance coverage for trips across the border to Mexico.

Do the vehicles have bathrooms?

All rental vehicles do have portable toilets for rent. Please contact us to confirm before booking.

Where should I go on my trip?

Every renter is different! It just depends on what type of experience you want.

A great tool to use for finding campsites is iOverlander - which is an app that finds places to camp nearby.

We also have a Secret Map that has been curated by past renters with more suggestions!

more questions?